Implemented AI-Enabled Eligibility Verifier
The AI Eligibility Agent now verifies patient insurance coverage in real time using key details like name, date of birth, policy ID, and date of service. It automatically updates eligibility status within the system, removing manual effort and reducing errors. Each verification also generates a structured call transcript, ensuring transparency and audit readiness.
With this update, care teams can reduce administrative burden, speed up patient intake, and make faster, more accurate decisions with complete traceability.